The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Delight
“Our room was incredibly spacious and filled with natural light, offering a stunning view of the lagoon that made our stay truly nice.” view full review
Delicious Variety
“Although we opted for just breakfast and dinner, the variety of food options available was impressive and all meals were good and well-prepared.” view full review
Safety First
“The cleaning staff went out of their way to ensure the common areas were safe, promptly attending to wet floors and always checking if we needed assistance.” view full review
Comfortable Space
“The living area was well-designed, offering a cozy and inviting environment that made us feel right at home during our stay.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Yoga class
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Children's play area
Spa & Leisure
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan Km 6,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km 6,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.3
km
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
950 m
Blvd. Kukulcan Km. 4.5
Jardin del arte
1.2
km
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
2.1
km
Church
Parroquia de Cristo Resucitado
2.2
km
Blvd. Kukulcan Km 9
Cancun Convention Center
2.6
km
Night club
Coco Bongo
2.7
km
Harbour
Aquatours Cancun
1.5
km
Night club
The City Nightclub
2.7
km
Blvd. Kukulcan km.5
Galeon Capitan Hook
1.9
km
Night club
Palazzo
2.8
km
Beach
Playa Tortugas
2.8
km
Beach
Chac Mool Beach
2.7
km
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
3.0
km
Night club
Mandala Nightclub
2.6
km
Gallery
Galeria Balance Cancun
2.4
km
Night club
Daddy'O
2.6
km
Beach
Playa Forum
2.7
km
Beach
Mandala Beach Club
2.7
km
Museum
Cancun Wax Museum
3.5
km
Chetumal Km 36. 5
Water Park at The Grand
2.7
km
Punta Nizuc - Cancún 210
Playa Lagarto
2.8
km
Blvd. Kukulcan
Parque Ventura Cancun
3.0
km
Aquarium
Interactive Aquarium
3.5
km
Mar Caribe
Arrecife Chitales
3.1
km
Amusement Park
Delphinus Dreams
3.1
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
3.6
km
Nearby
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
170 m
Marina Adventure Bay
Bungee in Cancun
230 m
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
230 m
Restaurants
Bonanza
230 m
Blvd Kukulcan K.M. 6.5 Interior Playa Tortugas
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
spacious rooms
friendly staff
filthy rooms
inconsistent service
5.4/10
Guest rating
Rooms
5.0
Location
6.0
Service
6.7
Dining
5.0
Guest reviews
5.4/10
based on 7 reviews
6.7
6.7/10 based on 245 reviews
Ed
United States,
April
2024
6.2/10
Arriving at the hotel turned out to be a pleasant surprise as we found a nice place offering good value for less money. However, the initial room was disappointing, with no warm water, and it took a full week to be moved to a better room overlooking the car park.
Rooms
5.0
The first room was a letdown, with no warm water initially, but after finally switching rooms, the view of the car park was better.
Service
9.0
The service from the staff, especially Manuel, Mario, and Juan, was incredibly friendly and made our stay much more enjoyable.
Location
8.0
The hotel is situated directly opposite Dos Playas, which offers a fun play area with inflatable objects by the sea. The location facing the Caribbean sea is one of the best in Cancun.
Dining
6.0
The dining experience had limitations, as we were restricted to only having lunch if we paid for the entire lunch included package. Finding options for children was sometimes a challenge.
Facilities
5.0
Overall, Maya Caribe is not a recommended place to stay. The facilities were lacking, and the dining options were limited.
Steve
United States,
November
2023
5.0/10
The hotel's rooms are filthy and lack the promised amenities, but they are really spacious. The service is inconsistent, and the bartender would close early, leaving guests in the dark. The location is hilly and not very level. The dining experience was restrictive with limited options, and facilities are not up to par.
Rooms
5.0
The rooms are really big.
Service
5.0
The service was inconsistent, and the bartender would close early, leaving guests in the dark.
Location
5.0
The location is very hilly and not very level.
Dining
5.0
The dining experience was restrictive with limited options.
Facilities
5.0
Facilities are not up to par.
spacious rooms
filthy rooms
Rick
United States,
June
2023
6.2/10
My stay at the hotel was overall pleasant. The location was convenient for nightlife and tour pickups, but the food quality and room amenities could be improved. I enjoyed the late-night relaxation under the stars but faced inconveniences like working air conditioning and noisy surroundings.
Rooms
5.0
The room, while not luxurious as a 4 or 5-star, was decent for a short stay. Unfortunately, the lack of working air conditioning made it uncomfortable, especially for elderly guests.
Service
7.0
The service was a mix of excellence and impatience. George, the activities guide, was exceptional and friendly, remembering my name. However, some staff members lacked patience in dealing with guests' requests.
Location
8.0
The hotel's location was great for nightlife and tour pickup convenience. However, the dining experience suffered from food quality issues with flies around. Being right on the beach would have been even better.
Dining
5.0
The dining options had mixed offerings, from open buffet to local choices, but finding suitable options for children was a challenge. The presence of flies around the food was also off-putting.
Facilities
6.0
The facilities were average, with little emphasis on standout features. However, the cleanliness and late-night ambiance were favorable.